News about passengers

Banned items: New important rule announced at Kazakhstan airports Tengrinews.kz - Airports in Kazakhstan will no longer store items prohibited for transport that are confiscated from passengers during security

27 August 2025

Kazakh passenger suggests age limit for upper train berths Tengrinews.kz – A Kazakh traveler has proposed an unusual rule for train passengers after repeatedly facing requests from elderly travelers

22 August 2025

Flight returned to Astana for an unexpected reason Tengrinews.kz - On August 3, an unusual incident occurred on Air Astana flight KC954, which was en route from Astana to Almaty: after nearly

05 August 2025

4 reasons you can be removed from train in Kazakhstan Tengrinews.kz – Summer is the vacation season, and many Kazakhstanis choose to travel by train. However, even with a valid ticket in hand, a

31 July 2025

Hefty fine or jail: These words can’t be said at the airport Tengrinews.kz - Astana Airport has reminded passengers that careless remarks related to security threats are strictly prohibited.

30 July 2025

Why trains in Kazakhstan are often delayed: KTZ explains Tengrinews.kz - Passengers in Kazakhstan have been voicing frustration over frequent train delays, particularly on routes arriving in Almaty.

25 July 2025

Kazakh passenger barred from watching in-flight movies due to budget ticket Tengrinews.kz - An unusual complaint about a well-known airline has gone viral online — and the airline has responded.

11 July 2025

“Six hours on the floor”: Passengers cause uproar at Aktau Airport Tengrinews.kz - At Aktau Airport, passengers of a FlyArystan flight from Aktau to Almaty caused a stir after complaining about unbearable waiting

08 July 2025

Kazakhstani passenger surprised by train rule Tengrinews.kz - Summer is vacation season, and many Kazakhstanis travel around the country. Recently, one passenger encountered an unusual situation

01 July 2025

“Like a sauna”: Passengers complain about conditions on Almaty–Kostanay train Tengrinews.kz - Kazakh passengers are once again voicing complaints about the Almaty–Kostanay train. Travelers reported that in the heat, the

27 June 2025

Air Astana resumes flights to Middle East Tengrinews.kz - Air Astana will resume flights to the Middle East starting June 25.

25 June 2025

Kazakh airline SCAT addresses passengers Tengrinews.kz – Kazakh airline SCAT has addressed passengers and announced temporary changes to the schedule of several flights.

23 June 2025

Baby girl born on Astana–Zhezkazgan train with help from fellow passengers Tengrinews.kz - A baby girl was born aboard the Astana–Zhezkazgan passenger train.

28 May 2025

Russian plane makes emergency landing in Aktobe: New details emerge Tengrinews.kz - A Nordwind Airlines Boeing 777 en route from Yekaterinburg to Sochi made an emergency landing in Aktobe after a female passenger's

27 May 2025

Russian plane makes emergency landing in Aktobe: passenger dies Tengrinews.kz – A female passenger of a Nordwind Airlines Boeing 777, which made an emergency landing in Aktobe, has died. The information was

27 May 2025

Four injured in bus and car collision in Almaty Tengrinews.kz - A traffic accident involving a passenger bus and a car occurred in Almaty, according to the city’s police department.

23 May 2025

Kazakhstan to expand passenger data sharing with law enforcement Tengrinews.kz - Kazakhstan is set to amend the rules regarding the transfer of passenger ticket information to law enforcement and special services.

23 May 2025

No fines planned in Kazakhstan for passengers who stand up too early on planes Tengrinews.kz - Kazakhstan is not planning to introduce fines for airline passengers who stand up immediately after landing, the Ministry of

21 May 2025

Kazakh airline fined 4 million tenge for passenger rights violation Tengrinews.kz - A Kazakh airline has been held administratively liable for a serious violation of passenger rights on a Ust-Kamenogorsk to Astana

25 April 2025