Tengrinews.kz — From July 12, the public service for issuing state land title certificates is no longer provided at Public Service Centers. Applications for a state land title certificate can now be submitted exclusively through the eGov.kz portal, citing National Information Technologies JSC.
To receive the service, users must log in to the eGov.kz portal, select the service for issuing a state land title certificate, fill in the required information and sign the application using one of the available electronic identification methods. After the application is reviewed, the result will be available in the user’s personal account.
Additional information on the procedure for receiving the state service is available in the service passport on the eGov.kz portal.
“Previously, citizens were required to visit a Public Service Centre in person to obtain a state land title certificate. Today, this requirement has virtually disappeared, as 96% of applications are already submitted online. As of 12 July, the entire process has been fully digitized. Applicants now simply need to submit an application through the eGov.kz portal, sign it using their digital signature (DS), and receive the completed document in their personal account,” said Rostislav Konyashkin, First Vice Minister of Artificial Intelligence and Digital Development.
According to the official, the top 10 most in-demand public services are being digitalized according to the same principle. As a result, the workload on Public Service Center operators has decreased by almost a third, allowing hundreds of thousands of citizens to receive public services faster, without having to visit Public Service Centers or wait in queues.
To date, the following services have already been automated and made available online:
- issuing a technical and duplicate cadastral passport for real estate;
- issuing an electronic digital signature;
- registration at the place of residence;
- issuing driver’s licenses;
- issuing and extending permits for labor immigrants, and other services.
At the same time, if a citizen does not have the necessary conditions to receive the service online, they can use self-service zones at Public Service Centers and independently apply for the state service.