07 October 2024 | 19:43

Kazakhstanis complain about mass failure of App Store

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©️ Tengrinews.kz / Turar Kazangapov ©️ Tengrinews.kz / Turar Kazangapov

Tengrinews.kz - Kazakh users reported issues accessing the App Store last week. Although the situation has since normalized, many continue to discuss the glitches on social media, sharing their experiences and helpful tips for restoration.

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Tengrinews.kz - Kazakh users reported issues accessing the App Store last week. Although the situation has since normalized, many continue to discuss the glitches on social media, sharing their experiences and helpful tips for restoration.

A Kazakh woman named Nazym shared that some apps disappeared from her iPhone 12 Pro, running on iOS 16.2. After a couple of days, they returned.

Dina, an owner of an iPhone 15 Pro Max, experienced similar difficulties, noting that sometimes apps simply wouldn't load in the App Store.

"I don’t remember exactly when it started, but sometimes the App Store just won’t load, even though the internet is working perfectly," she said.

A user named Dulat also encountered issues with his iPhone 14 Pro Max running iOS 17.5.1. He shared that resetting the network settings helped him resolve the problem.

"After resetting the network, everything worked as it should. Before that, I couldn't figure out what was wrong: the internet seemed fine, but the App Store wasn't working," he explained.

The Kazakh also shared how to perform the reset. You need to go to "Settings," then "General," and find "Transfer or Reset iPhone." A "Prepare for New iPhone" screen will open, where you need to tap "Reset," then select "Reset Network Settings."

Many Kazakhs discussed the glitches on various platforms, including TikTok. One user posted a video sharing her difficulties.

@idkokksok помогите пожалуйста 😔#elbruso #viral #rge #fypシ #pyfツ #врекомендации #11pro ♬ оригинальный звук - 💕

Under the video, Kazakh users shared that they also encountered difficulties.

"I have the same situation. The internet is working, but it says 'No connection,' even though everything else works perfectly," "My App Store isn't working either, maybe because I haven't updated the system to version 18.01," "Try to turn on VPN; I was able to access it with that," commented users.

Another Kazakh woman posted a screen recording from her iPad, showing that she also couldn't access the App Store.

@star.stay.rp

Помогите у меня и на ьелефоне не открывается

♬ Siren Alarm Sound - ahmed

Kazakh users speculated that the glitches might be related to Kazakhstan and Russia sharing the same phone code +7. At the end of August, it was reported that many Russians faced issues with the App Store and Apple Music, which could also affect the neighboring country. However, there have been no official comments from Apple regarding the problems at this time.

Previously, Telegram users report widespread outage

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